Privacy Policy

Ashoka Emergency Services – eLearning Portal
Effective Date: 02 February 2026

1. Introduction

Ashoka Emergency Services (“AES”, “we”, “our”, or “us”) values your trust and is committed to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy applies to all users of our eLearning portal and associated services. By using the portal, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide while registering, enrolling in courses, or communicating with us, including:

• Full name
• Email address
• Phone number
• Date of birth (where required)
• Educational or professional information
• Login credentials (username and password)

b. Automatically Collected Information

Certain information is collected automatically when you access or use the portal:

• IP address
• Browser type, version, and language
• Device type, operating system, and identifiers
• Pages visited, session duration, and interaction logs
• Cookies and usage analytics

c. Information from Third Parties

We may receive limited data from trusted third-party service providers such as analytics platforms or payment processors. Such data is used solely to enhance platform functionality, performance, and user experience.

3. How We Use Your Information

Collected information is used for legitimate business and operational purposes, including but not limited to:

• Providing access to training courses and learning resources
• Creating and managing user accounts
• Authenticating users and maintaining platform security
• Communicating important updates, notices, and support messages
• Personalizing learning content and user experience
• Analyzing usage patterns to improve platform quality
• Meeting legal, regulatory, and compliance requirements

4. Cookies and Tracking Technologies

Cookies and similar technologies are used to ensure proper platform functionality, remember user preferences, and analyze usage trends. You may manage or disable cookies through your browser settings; however, disabling cookies may limit certain features of the portal.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Data may be shared only under the following circumstances:

• With authorized service providers who assist in operating the platform
• When required by law, regulation, or legal process
• To protect the rights, safety, and security of AES, users, or the public

6. Data Security

We employ appropriate technical, administrative, and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no digital system can be completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Object to certain types of data processing
• Withdraw consent where processing is based on consent

9. International Data Transfers

Your information may be stored or processed outside your country of residence. By using the portal, you consent to such transfers in accordance with applicable data protection laws.

10. Children’s Privacy

The eLearning portal is not intended for individuals under 18 years of age without verified parental or guardian consent. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. Continued use of the portal after such updates constitutes acceptance of the revised policy.